Plan Manager & Home Care Package Coordinator

Help at Home by Montefiore is a large Home Care and NDIS provider that supports it's clients across the Greater Sydney area. We provide the most committed team of Carers to our clients on a daily basis ensuring respect, choice and dignity is given to each individual client. Our new and very modern office is based in the metropolitan suburb of Double Bay. The role is varied and no day will be the same. You will work within a close knit team of Care and Roster Coordinators and be responsible for the following:To accept and set up new clients and complete all the information on the portals. To send ACER information to coordinators.To manage Subsidy claims for all CDC clients including new clients, leave, departure (Medicare portal) on a monthly basisManage the transfer of levels for CDC clients and complete all relevant processes in MAC portal Manage unspent funds for CDC clients Setting up bookings and services in the NDIS portal for participants that we supportWorking closely with Montefiore Finance team in order to ensure all billing and relevant information is included to clients and internally Supporting Roster Team with overflow of callsProvide Plan Management to all NDIS Participants including reporting, billing, invoicing and general support on budgets and plans  The role will offer:Security, growth and developmentSalary packaging5 weeks leave per yearMonthly ADO (accrued day off)A fantastic work culture and flexibility within the work environment To be successful you must: Have a strong understanding of how to access and navigate the NDIS portal for claims and setting up participantsHave a strong understanding of My Aged Care portal and how to manage clients and their spend Excellent attention to detail and ability to problem solveStrong written and verbal communicationCustomer focused attitude and a passion for making a difference with the vulnerable and elderly. If you believe you are our new star, please apply immediately or call Amanda on 0423 748 966 for a confidential discussion   60000 AUD Double Bay 2028